The Relationship Between Corporate Culture and Performance

“'We found that culture causes performance, not vice versa,' says Michael Gillespie, one of the researchers and an assistant professor of psychology at the University of South Florida, Sarasota-Manatee."

"Dr. Gillespie says it’s best to start small by focusing on individual departments or offices. Targeting the most dysfunctional groups first, for instance, can deliver much bigger results than a more general approach when trying to change an organization, he says."

“Culture change today is at the heart of winning because it’s so difficult for [other] employers to copy.”